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FAQ

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Grouped into getting started, pricing, the listing flow, platforms, data, comparisons and the AI Assistant. Platform-specific requirements live on each platform's guide page.

01 Getting started

What this is, and what you need

What is FLASH LISTING?

An AI-driven listing tool for cross-border sellers: it turns a 1688 product link into a product ready to publish on OZON, NOON, Trendyol or Fordeal, handling titles, descriptions, images, attributes and pricing automatically.

What do I need before I start?

Two things: a source product link and store authorisation (an API credential or auth link generated in the platform back office). Multilingual copy, image processing, category attributes, price and stock are all prepared for you.

Can I try it with a single product?

Yes. You get 10,000 credits on sign-up — enough to run one of your own products through the whole pipeline (source, generate, review, publish) before deciding whether to scale.

How long does one product take?

About a minute on average, from pasting the link to a review-ready listing, excluding your own review time. Products with many images or complex attributes take longer.

02 Pricing and trial

How billing and credits work

How much does it cost? Is anything free?

You get 10,000 credits on sign-up, enough to run your first products through the pipeline before paying anything. After that you pay per step actually used — current rates are shown inside the product once you sign up.

Do you charge per product or per step?

Per step actually used; each step has its own credit rate. Resubmitting a product only re-runs the steps that are affected, and the exact rates are visible in the product.

What happens when I run out of credits?

The next task is blocked before it starts, with a clear message — work does not fail halfway through for lack of balance. Top up and continue.

03 Listing flow

How automated it is, and where you step in

It says automated — which step is mine?

Only the review desk. Content, assets and listing data are all prepared first; nothing is submitted until you click Approve. The system never publishes behind your back.

Is the title written per platform?

Yes. Search habits, character limits and variant dimensions differ between platforms, and some platforms need a separate title per variant — so they are written one by one, not reused.

Is the Chinese text on my images translated?

Yes. Chinese text in main and detail images is replaced with the target market's language and sizes are normalised to platform specs; marketing images can be generated from the main image and videos composited automatically.

If one listing fails, do I resubmit everything?

No. The platform's reason is shown verbatim; fix that one thing and retry. Only the affected steps are re-sent, and work that already succeeded is left alone.

Can I publish to just one platform or store?

Yes. You choose the platforms and stores on the review desk — one store only, or several at once from the same content.

04 Platforms

What is supported, and what is not

Which platforms are supported today?

OZON (Russia), NOON (Saudi Arabia / UAE / Egypt), Trendyol (Türkiye) and Fordeal (Middle East). Each platform's hard requirements are documented on its own guide page.

Will unopened platforms be listed as supported?

No. Amazon, TikTok Shop, Shopee, Lazada, AliExpress, eBay and Temu are on the integration roadmap — being on the roadmap does not mean available, and we never mark them as live.

Can one product go to several platforms at once?

Yes. Product content is shared across platforms, while listing data (price, stock, codes, required fields) is prepared per platform. A failure on one platform does not affect what already succeeded elsewhere.

What happens when a platform changes its rules?

We track platform changes for you. If a change causes a rejection, the platform's reason is passed through as-is — fix it and retry that item.

05 Data and safety

Credentials, product data, who acts

How are store credentials stored?

Encrypted, and used only to operate your own stores — never for anything else and never shared. You can revoke the authorisation in the platform back office at any time.

Will it change my prices or ship orders for me?

No. Price edits, stock updates and publish/unpublish are actions you take in the system; shipping is executed only after you confirm it. The system does not place orders or ship on your behalf.

Where does product data live, and what can I see?

Products enter the sourcing box, are confirmed on the review desk, then land in the publish queue; once live they appear in the Listing Center. Status, failure reasons and activity are visible on each of those pages.

06 How it compares

Versus an ERP, template exports and extensions

How is this different from a traditional ERP?

A traditional ERP gives you templates and a process — you still do the filling in. We finish the listing work: the system picks the category, converts Chinese attributes into platform-approved wording and fills required fields, so what you get is a product ready to publish.

How is it different from browser extensions or spreadsheet exports?

Those move data onto the platform, but titles, images and attributes are still your call. We handle whether the product can pass and whether it sells: content and assets are generated once, to each platform's spec.

What if I don't like the generated content?

Titles, bullet points, descriptions, attributes and prices are all editable on the review desk before submission, and products you are unhappy with can be sent back for a redo.

07 AI Assistant

How much the AI assistant can do for you

What is the AI Assistant and what can it do?

The assistant built into the product. Chat with it to look up stores, products, reviews, jobs, orders and credits, and to edit prices, inventory, publish state, approvals and fulfilment on your instruction; it can also run scheduled store checks.

Will it change prices or ship orders without asking me?

No. Actions that spend credits, touch a marketplace, run in bulk or cannot be undone first show a confirmation card stating exactly what will change; nothing runs until you approve, and a rejected action is never retried on its own.

Can it monitor my stores on a schedule?

Yes. It checks the stores and times you set and only alerts you on stock-outs, failed jobs, overdue shipments or expired authorisation. It never reprices on its own while you are away.

Does the AI Assistant cost extra?

No separate fee: chats are billed as tokens on your credit balance and appear as their own line (“AI assistant chat”) on the same invoice as everything else. If credits run low it tells you before starting.

Does it make up numbers?

It looks things up before answering: every figure comes from real data in your account, and if something cannot be found it says so rather than offering a plausible guess. It currently replies in Chinese.

Still have a question? Ask us directly

Demos, partnership questions, and whether we can connect your store — just ask. Or run one product end to end first and decide afterwards.